Breakdowns are inevitable, but they don't have to be a disaster. With our Emergency Breakdown Service (EBS) you get the assurance of 24/7 access to the resources you need to quickly and easily resolve your situation.
With EBS, every repair is managed to maximize quality and efficiency while controlling the related costs. And all services are performed by professionally trained technicians at one of more than 700 International dealers across North America.
Plus, as an exclusive optional service to Fleet Charge customers, EBS can be added to your account at any time with no annual costs or hidden fees – just a nominal per-incident fee. And when EBS repairs are needed, convenient credit and consolidated billing through your Fleet Charge account gets you back on the road quickly while providing you greater control and flexibility over your unexpected repair costs.
FEATURES AND BENEFITS
HIGH-QUALITY SERVICE PROVIDERS AND PARTS
Toll-free access 24/7 to the EBS® Control Center
Access to comprehensive, up-to-date component data on All-Makes enables initial repair analysis
Knowledge of your specifications
REPAIR OPTIONS
Prompt roadside repairs, when possible
Towing arranged, if necessary
Closest International Truck and IC Bus dealer or nearby service provider is alerted
COST CONTROL
Consistent, guaranteed pricing at all participating International Truck and IC Bus dealer locations
Convenient credit with any Fleet Charge® account; no need to wire funds or establish open accounts along your routes
Audited part numbers and pricing
Consolidated billing